Online Foundations of Civil & Commercial Mediation - January 2026
Step into 2026 with a qualification that elevates your professional impact. This 40-hour Foundations of Civil & Commercial Mediation Training equips you with the knowledge, ethics, and practical skills to guide parties through conflict with confidence and integrity.
Whether you’re in law, HR, business, or community leadership, this programme gives you a solid, practice-focused foundation in mediation that aligns with South African standards and international best practice.
Certification & Professional Benefits
On successful completion of the theoretical assessments and live simulations, participants will earn a DiSAC-accredited Mediation Pan African Certificate in Civil & Commercial Mediation.
You will also receive:
- Access to Mediation Pan African’s professional network for ongoing mentorship and development opportunities
Who Should Attend?
This training is ideal for:
- Professionals who want to become accredited civil & commercial mediators
- Attorneys and advocates seeking a deeper, skills-based understanding of mediation
- HR and labour relations practitioners managing workplace and organisational disputes
- Business leaders and managers who negotiate regularly or handle internal conflict
- Community leaders and professionals who support civil or interpersonal dispute resolution
Training Overview
Dates
Thursday, 22 January 2026
Friday, 23 January 2026
Saturday, 24 January 2026
Monday, 26 January 2026
Tuesday, 27 January 2026
TIMES
08:30 – 17:00 daily
Entry Requirements
Be a “Graduate Professional”
- Hold at least one tertiary qualification (min 3 years)
- Be a graduate professional in good standing within their field
Structure
- Pre-course online assessment
- 5 full training days (live, online)
- Post-course written assessment and practical evaluation
Venue
Online (via Zoom)
COST
R 13 800-00
Seats Available
Only 6 participants (small group, high interaction)
What You’ll Learn
Module 1: Foundations of Civil & Commercial Mediation
- Core principles: neutrality, confidentiality, voluntary participation
- How mediation differs from litigation and arbitration
- Understanding the mediator’s role and boundaries
Module 2: Legal & Ethical Frameworks
- Key South African legal frameworks relevant to mediation
- Ethical responsibilities, confidentiality, and managing dilemmas
- Overview of international perspectives and standards
Module 3: Communication & Negotiation in Mediation
- Active listening and asking effective questions
- Emotional intelligence, trust-building, and managing power dynamics
- Reframing, de-escalation, and reading non-verbal cues
Module 4: Mediation Process & Techniques
- Step-by-step mediation process from intake to agreement
- Techniques for joint sessions and private caucuses
- Tools for structuring and documenting MOU & agreements
Module 5: Practice, Role-Play & Case Applications
- Live role-plays and realistic case simulations
- Feedback from trainers, assessors, and peers
- Practical integration of theory into real-world scenarios
Certification & Benefits
Court-annexed mediation and structured dispute resolution processes are increasingly embedded in South African legal and commercial practice. Starting 2026 with a recognised, DiSAC-accredited qualification positions you to:
- Start the year qualified and ready to start building your observer and mediator log towards RMO certification
- Meet emerging professional and get a foundational knowledge of court expectations
- Offer credible, structured mediation services
- Strengthen your conflict-resolution, negotiation, and communication skills across your work
Secure One of Only 6 Seats
Places are intentionally limited to ensure personal attention and meaningful practice time.
What's Included
40 hour Live Instruction
Role play and case study
Document examples and templates
Why Now?
With the growing adoption of court-annexed mediation under Rule 41A in South Africa, certified mediators are in demand. Empower your conflict-resolution practice with credibility and confidence through formal training.
Reserve your seat now and begin 2026 as a professionally trained civil & commercial mediator.
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