Accredited Civil Mediator Training — Enrol Now for 2025!

Don’t miss this opportunity to become a certified mediator equipped with the theoretical knowledge, ethical grounding, and practical skills needed to lead conflict resolution with integrity and effectiveness.

Why This Mediation Training Matters

A strong foundation in mediation is essential for anyone aiming to resolve civil disputes effectively, ethically, and professionally. Our 40-hour Foundational Civil Mediator Training Course, fully accredited by DiSAC (The South African Dispute Settlement Accreditation Council), delivers both the theory and hands-on practice you need to excel.

Designed for diverse professionals—from legal and HR practitioners to community leaders—this program equips you with the tools to facilitate productive resolutions and craft lasting agreements.

• Module 1: Introduction to Mediation

  • Mediation fundamentals: neutrality, confidentiality, voluntary participation

  • Comparison with litigation and arbitration

  • Understanding the mediator's role

  Module 2: Legal & Ethical Considerations

  • South African mediation laws and relevant frameworks

  • Confidentiality, ethical dilemmas, and international perspectives

  Module 3: Communication & Negotiation Skills

  • Active listening, emotional intelligence, trust-building

  • Conflict reframing, managing dynamics, non-verbal cues

  Module 4: Mediation Processes & Techniques

  • In-depth practice of principles and mediation methods

  Module 5: Practice & Case Study Applications

  • Role-plays, case studies, simulations

  • Peer and instructor feedback for skill refinement

Participants will complete theoretical assessments and live simulations to earn this DiSAC accredited Mediation Pan African Certificate. On completion, you’ll receive:

• • A comprehensive mediation toolkit, including templates and best-practice guides

  • Access to the Mediation Pan African’s professional network for mentorship and growth

This course is ideal for:

• • Professionals who want to become accredited mediators

  • Legal professionals looking to expand mediation expertise and understand the process

  • HR and labour relations specialists navigating workplace disputes

  • Business leaders seeking stronger negotiation abilities

  • Community leaders and individuals eager to mediate civil or interpersonal conflict