Accredited Civil Mediator Training — Enrol Now for November 2025!

Don’t miss this opportunity to become a certified mediator equipped with the theoretical knowledge, ethical grounding, and practical skills needed to lead conflict resolution with integrity and effectiveness.

Why This Mediation Training Matters

A strong foundation in mediation is essential for anyone aiming to resolve civil disputes effectively, ethically, and professionally. Our 40-hour Foundational Civil Mediator Training Course, fully accredited by DiSAC (The South African Dispute Settlement Accreditation Council), delivers both the theory and hands-on practice you need to excel.

Designed for diverse professionals—from legal and HR practitioners to community leaders—this program equips you with the tools to facilitate productive resolutions and craft lasting agreements.

Module 1: Introduction to Mediation

• Mediation fundamentals: neutrality, confidentiality, voluntary participation

• Comparison with litigation and arbitration

• Understanding the mediator's role

Module 2: Legal & Ethical Considerations

• South African mediation laws and relevant frameworks

• Confidentiality, ethical dilemmas, and international perspectives

Module 3: Communication & Negotiation Skills

• Active listening, emotional intelligence, trust-building

• Conflict reframing, managing dynamics, non-verbal cues

Module 4: Mediation Processes & Techniques

• In-depth practice of principles and mediation methods

Module 5: Practice & Case Study Applications

• • Role-plays, case studies, simulations

  • Peer and instructor feedback for skill refinement

Participants will complete theoretical assessments and live simulations to earn this DiSAC accredited Mediation Pan African Certificate. On completion, you’ll receive:

• • A comprehensive mediation toolkit, including templates and best-practice guides

  • Access to the Mediation Pan African’s professional network for mentorship and growth

This course is ideal for:

• • Professionals who want to become accredited mediators

  • Legal professionals looking to expand mediation expertise and understand the process

  • HR and labour relations specialists navigating workplace disputes

  • Business leaders seeking stronger negotiation abilities

  • Community leaders and individuals eager to mediate civil or interpersonal conflic