Event Details
Join us for a peer supervision role play on mediating Medical Merits.
What to expect
An interactive peer supervision CPD session focused on mediating merits in Medical Claim Disputes. This is a practical, skills-based role play designed to help mediators think through the unique dynamics and strategies.
In this session, you can expect:
- A role play scenario based on common Merits dispute themes and available documentation.
- Peer supervision-style feedback in a supportive environment, with structured reflection on what worked, what didn’t, and what you might do differently next time.
- Practical tools and language for managing the unique legal language involved in Merits mediations.
- A focus on mediator decision-making: intake considerations, managing power imbalances, dealing with “absent” stakeholders, and keeping the process safe and productive.
- Learning through observation (even if you’re not role-playing), including debriefing and shared insights from the group.
This session is ideal for mediators who want to sharpen their approach to complex, medical matters and build confidence handling conflict in a structured, ethical, and professional way.
CPD & certificate
- 3 mediation CPD points
- 3 Hours practical session
- Attendance for the full three hours is required to earn CPD points
- CPD points are awarded upon timely submission and successful assessment (where applicable)
- This event may include a task that must be completed to earn a certificate
Ticket pricing (per session)
- R300 — MPA panel members and mediators who completed the 40-hour DiSAC training with MPA (contact Jané for coupon code)
- R500 — Non-panel mediators
Certificate Program Notice (Bundle Available)
This workshop module forms part of our certificate pathway: Mediating Personal Injury Claims for purposes of the Gauteng Protocol.
You’re welcome to book this module on its own, or enrol in the full module bundle to complete the full learning pathway and qualify for the certificate (subject to completion requirements). VIEW BUNDLE HERE.
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